Shipping policy

Free worldwide shipping on every order.

Order processing
• Orders are processed within 1–2 business days of purchase (excluding weekends and holidays).

Estimated delivery times
• United States: 7–15 business days
• Canada, UK, Europe, Australia: 10–20 business days
• Rest of world: 12–25 business days
These are estimates, not guarantees. Delivery may be affected by carrier delays, customs, or high-volume periods.

Tracking
• You'll receive a tracking number by email as soon as your order ships. If you don't see it, check your spam folder or email graditorsales@gmail.com .

Customs, duties & taxes
• International orders may be subject to import duties or taxes charged by your local customs office. These fees are the responsibility of the customer and are not included in the product or shipping price.

Lost, delayed, or wrong-address orders
• If your order hasn't arrived within the estimated window, email graditorsales@gmail.com and we'll help locate it.
• Please double-check your shipping address at checkout — we're not able to reroute orders shipped to an incorrect address.